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Last Modified—07/26/2005
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All users of Revelations Technology's
services, and all customers upon signing up for Revelations Technology's
services, agree to comply with Revelations Technology's Terms of Use ("TOU").
The spirit of the TOU is to ensure customers are using Revelations Technology's
services with due regard to the rights of other Internet users and in
conformity with the requirements of Revelations Technology's network
environment. The TOU are not exhaustive and Revelations Technology reserves the
right to add, delete, or modify any provision of its TOU at any time without
notice, effective upon either the posting of the modified TOU to
www.revtechkc.com or notification of the modified TOU. Any
complaints about a customer's violation of the TOU should be sent to
abuse@revtechkc.com. The TOU supersedes any other agreement with
Revelations Technology, whether written, oral, by conduct, or otherwise. |
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A. Revelations Technology Web Hosting & Ecommerce Customer
Restrictions
B. Revelations Technology Dedicated Server Customer Restrictions
C. All Revelations Technology Customer Terms of Use
D. All Revelations Technology Customer Billing Policy
A. Revelations Technology Web Hosting & Ecommerce
Customer Restrictions
The following Terms of Use apply only to Revelations Technology's Web Hosting
and Ecommerce customers, and supplement the terms in sections C and D that
apply to all Revelations Technology customers:
Any Web site that uses a high amount of server resources
(such as, but not limited to, CPU time, memory usage, and network resources)
will be given the option to either pay additional fees (which will depend on
the resources required), reduce the resources used to an acceptable level, or
upgrade its service to a Dedicated Server plan. Revelations Technology will be
the sole arbiter of what is considered to be a high server usage level. All Web
Hosting and Ecommerce accounts come with a limit of 5,000 files per account.
Each block of 5,000 files after the initial 5,000 will incur an additional
charge of US$9.95/month. Any Web Hosting and Ecommerce account deemed to be
adversely affecting server performance or network integrity will be shut down
without prior notice.
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Sending unsolicited bulk and/or commercial messages over the
Internet (known as "spamming") is prohibited, regardless of whether or not it
overloads a server or disrupts service to Revelations Technology's customers.
The term "spamming" also includes, but is not limited to, maintaining an open
SMTP policy, engaging in spamming using the service of another ISP or IPP and
referencing in the spam a Web site hosted on a Revelations Technology server,
and selling or distributing software (on a Web site residing on a Revelations
Technology server) that facilitates spamming. Violators will be assessed a
minimum fine of $200 and will face immediate suspension. Revelations Technology
reserves the right to determine, in its sole and absolute discretion, what
constitutes a violation of this provision.
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Any scripts that pose a potential security risk or are deemed
to be adversely affecting server performance or network integrity will be shut
down or will be automatically removed without prior notice. Revelations
Technology does not permit CGI script sharing with domains not hosted by
Revelations Technology or any scripts that may be abused for UCE purposes.
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Revelations Technology does not allow Web Hosting and
Ecommerce customers to install their own chat rooms. Chat rooms tend to require
significant system resources and therefore cannot be permitted as an account
option.
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Revelations Technology may allow programs to run in the
background. These programs will be considered on an individual basis and Web
Hosting and Ecommerce customers will incur extra charges based on system
resources used and operational maintenance needed. If you wish to run
background programs please contact Revelations Technology at
support@revtechkc.com so that we can arrange set-up.
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Revelations Technology does not allow IRC or IRC bots to be
operated by Web Hosting and Ecommerce customers.
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Revelations Technology's Web Hosting and Ecommerce accounts
are not configured for the purposes of distributing software and/or multimedia
products. If you wish to distribute software and/or multimedia files, please
contact sales@revtechkc.com to make special arrangements.
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Multimedia files are defined as any graphics, audio, and
video files. Revelations Technology Web Hosting and Ecommerce accounts are not
to be used for the purposes of distributing and storing unusual amounts of
multimedia files. Any Web site whose disk space usage for storing multimedia
files exceeds 70% of its total usage, in terms of total size or number of
files, will be considered to be using an unusual amount of multimedia files
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| Any database stored on Revelations Technology's Web Hosting
and Ecommerce servers will be limited in size to 10% of the total disk space
allotted for that particular domain's plan/web hosting account. |
B. Revelations Technology Dedicated Server Customer
Restrictions
The following Terms of Use apply only to Revelations Technology's Dedicated
Server customers, and supplement the terms in sections C and D that apply to
all Revelations Technology customers:
The customer is solely responsible for any breaches of
security affecting servers under customer control. If a customer's server is
involved in an attack on another server or system, it will be shut down and an
immediate investigation will be launched to determine the cause/source of the
attack. In such event, the customer is responsible for the cost to rectify any
damage done to the customer's server and any other requirement affected by the
security breach.
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Revelations Technology allows Dedicated Server customers the
use of IRC inside the Revelations Technology network as long as the use of IRC
on a Revelations Technology server does not violate any of the other terms of
these TOU. As a policy, Revelations Technology will not provide vanity IRC
reverse DNS records. To enforce this policy Revelations Technology does not
turn the reverse address of IPs over to the customer. Authority over this
information remains with Revelations Technology.
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| The customer understands that the customer is responsible for
paying for any network resources that are used to connect the customer's server
to the Internet. The customer may request that the customer's server be
disconnected from the Internet, but the customer will still be responsible for
paying for any network resources used up to the point of suspension or
cancellation. |
C. All Revelations Technology Customer Terms of Use
The following Terms of Use apply to ALL Revelations Technology customers:
Revelations Technology's services include, but are not
limited to:
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any act of preparing, setting up, connecting, maintaining, terminating, or
reconnecting customers' account (including all billing data and the space on
the particular Web server that Revelations Technology provides to customers);
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any use by customers, or any access provided to customers by Revelations
Technology, of computing, telecommunications, software, information, hardware,
and equipment;
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any act, or provision of any service, by Revelations Technology to customers,
related to Web hosting and domain name registrations (including server usage
and technical support), regardless of duration and whether paid for or not;
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any provision by Revelations Technology to customers, of any space, Internet
connectivity, or electrical power;
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any access or use related to the Revelations Technology's Web site, including
the Web site itself;
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any other service mentioned in the TOU;
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any other service provided by Revelations Technology to customers, whether used
or not;
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any other Revelations Technology services that are used by customers, whether
offered or provided by Revelations Technology to customers.
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The legal owner of customers' Web sites and accounts with
Revelations Technology will be the individual or organization whose name is
listed in Revelations Technology's database as the owner. Customers will fully
cooperate with and abide by any and all of Revelations Technology's security
measures and procedures in the event of any dispute over ownership of
customers' Web sites and accounts with Revelations Technology.
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Revelations Technology servers may be used for lawful
purposes only. Transmission, storage, or distribution of any information, data,
or material in violation of any applicable law or regulation, or that may
directly facilitate the violation of any particular law or regulation is
prohibited. This includes, but is not limited to: copyrighted material;
trademarks; trade secrets or other intellectual property rights used without
proper authorization; material that is obscene, defamatory, constitutes an
illegal threat, or violates export control laws. Additionally, in purchasing
Revelations Technology services, all Revelations Technology customers certify
that they and/or the organization they represent in procuring services from
Revelations Technology are not, nor have been designated, a suspected terrorist
as defined in Executive Order 13224; are not owned or controlled by a
'suspected terrorist' as defined in Executive Order 13224; and are not on, are
not a member of, related to, associated with, or controlled by any
organizations on the list contained in the Annex to Executive Order 13224 and
all updates thereto.
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Sending unsolicited bulk and/or commercial messages over the
Internet (known as "spamming") is prohibited, regardless of whether or not it
overloads a server or disrupts service to Revelations Technology's customers.
The term "spamming" also includes, but is not limited to, maintaining an open
SMTP policy, engaging in spamming using the service of another ISP or IPP and
referencing in the spam a Web site hosted on a Revelations Technology server,
and selling or distributing software (on a Web site residing on a Revelations
Technology server) that facilitates spamming. Violators will be assessed a
minimum fine of US$200 and will face immediate suspension. Revelations
Technology reserves the right to determine, in its sole and absolute
discretion, what constitutes a violation of this provision.
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Violations of system or network security are prohibited and
may result in criminal and civil liability. Examples of system or network
security violations include, without limitation the following: unauthorized
access to or use of data, systems or networks, including any attempt to probe,
scan or test the vulnerability of a system or network or to breach security or
authentication measures without express authorization of the owner of the
system or network; interference with service to any user, host or network
including, without limitation, mail bombing, flooding, deliberate attempts to
overload a system and broadcast attacks; forging of any TCP-IP packet header or
any part of the header information in an email or a newsgroup posting.
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Use of Revelations Technology's services or equipment for
creating or sending Internet viruses, worms or Trojan horses, or for pinging,
flooding or mail bombing, or engaging in denial of service attacks is
prohibited. It is also prohibited for any customer to engage in other activity
that is intended to disrupt or interfere with, or that results in the
disruption of or interference with, the ability of others to effectively use
Revelations Technology's services and equipment (or any connected network,
system, service or equipment) or conduct their business over the Internet.
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The Digital Millennium Copyright Act ("DMCA") sets forth the
law regarding the use of copyrighted materials on the Internet. All Revelations
Technology customers are subject to the requirements of the DMCA. Individuals
or entities submitting notifications of copyright infringement by a Revelations
Technology customer (per the DMCA) to Revelations Technology must follow the
below procedures. Copyright infringement notifications submitted to Revelations
Technology according to these procedures will be processed within 21 days of
receipt. Customers who are the subject of a DMCA notification that meets the
below criteria may be subject to account termination at Revelations
Technology's sole discretion.
DMCA Copyright Infringement Notification Requirements
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Signature of the copyright owner or a person authorized to act on the copyright
owner's behalf (the "Claimant").
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Identification of the copyrighted work(s) claimed to have been infringed.
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Identification of the material claimed to infringe the copyright(s), and enough
information for Revelations Technology to locate it including URLs and specific
descriptions of the infringing material at each URL.
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The Claimant's name, address, and telephone number(s).
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A statement that the Claimant has a good faith belief that use of the disputed
material is not authorized by the copyright owner or his agent.
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A statement, under penalty of perjury, that the information in the notification
of copyright infringement is accurate and that the Claimant is authorized to
act on behalf of the copyright owner.
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Mail the notification to:
Revelations Technology, Inc.
Legal Department - DMCA Complaints
22335 W 44th Terrace
Shawnee, KS 66226 USA
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Pornography and sex-related merchandising are prohibited on
Revelations Technology servers. This includes sites that may infer sexual
content or provide links to adult content elsewhere. This is also true for
sites that promote any illegal activity or content that may be damaging to our
servers or any other server on the Internet, or provide links to such sites.
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The use of Revelations Technology's services to store, post,
display, transmit, advertise or otherwise make available child pornography is
prohibited. Revelations Technology is required by law, and will, notify law
enforcement agencies when it becomes aware of the presence of child pornography
on, or being transmitted through, its services.
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Revelations Technology is concerned with the privacy of
on-line communications and Web sites. In general, the Internet is neither more
nor less secure than other means of communication, including mail, facsimile,
and voice telephone service, all of which can be intercepted and otherwise
compromised. As a matter of prudence, however, Revelations Technology urges its
customers to assume that all of their on-line communications are insecure.
Revelations Technology cannot take any responsibility for the security of
information transmitted over Revelations Technology's facilities. Additional
details on privacy and Revelations Technology's use of customer information can
be found in Revelations Technology's Privacy Statement located
here.
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Customers are required to use the Revelations Technology
network responsibly. This includes respecting the other customers of
Revelations Technology. Revelations Technology reserves the right to suspend
and/or cancel service with any customer who uses the Revelations Technology
network in such a way that adversely affects other Revelations Technology
customers. While Revelations Technology may monitor its service electronically
to determine that its facilities are operating satisfactorily, as a general
practice, Revelations Technology does not monitor its customers' communications
or activities to determine whether they are in compliance with the TOU.
However, when Revelations Technology becomes aware of any violation of the TOU
or other user agreements, Revelations Technology may take any action to stop or
correct such violation, including, but not limited to, denying access to
Revelations Technology's services and equipment or to the Internet. In
addition, Revelations Technology may take action against a customer or a
customer of such customer because of the activities of such customer.
Revelations Technology anticipates that customers who offer Internet services
will cooperate with Revelations Technology in any corrective or preventive
action that Revelations Technology deems necessary. Failure to cooperate with
such corrective or preventive measures is a violation of Revelations Technology
policy and Revelations Technology reserves the right to take any such action
even though such action may affect other customers of the Revelations
Technology customer.
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The failure by a customer to meet or follow any of the TOU is
grounds for account deactivation. Revelations Technology will be the sole
arbiter as to what constitutes a violation of the TOU. Revelations Technology
reserves the right to remove any account without prior notice and to refuse
service to anyone at any time. When Revelations Technology becomes aware of an
alleged violation of its TOU, Revelations Technology will initiate an
investigation. During the investigation, Revelations Technology may restrict a
customer's access in order to prevent further potentially unauthorized
activity. Depending on the severity of the violation, Revelations Technology
may, at its sole discretion, restrict, suspend, or terminate a customer's Web
hosting account and/or pursue other civil remedies. If such violation is a
criminal offense, Revelations Technology will notify the appropriate law
enforcement authorities of such violation. An unlisted activity may also be a
violation of the TOU if it is illegal, irresponsible, or constitutes disruptive
use of the Internet. Revelations Technology does not issue credits for outages
incurred through service disablement resulting from TOU violations. Violators
of the policy are responsible, without limitations, for the cost of labor to
rectify any damage done to the operation of the network and business operations
supported by the network, and to respond to complaints incurred by Revelations
Technology.
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Revelations Technology customers agree to protect, defend,
hold harmless, and indemnify Revelations Technology, any third party entity
related to Revelations Technology (including, without limitation, third party
vendors), and Revelations Technology's executives, directors, officers,
attorneys, managers, employees, consultants, contractors, agents, parent
companies, subsidiaries, and co-subsidiaries with the same parent company as
Revelations Technology, from and against any and all liabilities, losses,
costs, judgments, damages, claims, or causes of actions, including, without
limitation, any and all legal fees and expenses, arising out of or resulting in
any from the customer's use of Revelations Technology's services.
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The Revelations Technology service is provided on an as is,
as available basis without warranties of any kind, either express or implied,
including, but not limited to, warranties of merchantability, fitness for a
particular purpose or non-infringement. Revelations Technology expressly
disclaims any representation or warranty that the Revelations Technology
service will be error-free, secure or uninterrupted. No oral advice or written
information given by Revelations Technology, its employees, licensors or the
like, will create a warranty; nor may you rely on any such information or
advice. Revelations Technology and its partners and suppliers will not be
liable for any cost or damage arising either directly or indirectly from any
transaction or use of the service.
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If a customer becomes insolvent or any bankruptcy petition is
filed by the customer, or any third party against the customer, Revelations
Technology may immediately terminate provision of Revelations Technology's
services to the customer without prior notice or penalty. Such customer
consents to the grant of relief from any automatic stay of proceedings against
Revelations Technology in such event.
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL Revelations Technology
(INCLUDING, WITHOUT LIMITATION, Revelations Technology'S EXECUTIVES, DIRECTORS,
OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS,
PARENT COMPANIES, SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT COMPANY AS
Revelations Technology, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS,
LICENSORS, OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR
DISTRIBUTING Revelations Technology'S SERVICES, BE LIABLE FOR THE LOSS OF A
DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES DECREASE, EXPENSES
INCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR Revelations Technology SERVICES,
OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL,
INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF,
OR ANY INABILITY TO USE, ANY Revelations Technology SERVICES EVEN IF
Revelations Technology HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Revelations Technology'S TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR
ANY THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE TOU OR Revelations
Technology'S SERVICES, INCLUDING, WITHOUT LIMITATION, THOSE FROM ANY
NEGLIGENCE, ANY ACT OR OMISSION BY Revelations Technology OR Revelations
Technology'S REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, WILL
BE LIMITED TO, AND WILL NOT EXCEED, THE ACTUAL DOLLAR AMOUNT PAID BY THE
CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF
ACTIONS DURING THE 3-MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED
OR THE CAUSE OF ACTION AROSE.
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Revelations Technology may discontinue, upgrade, replace,
modify, or change in any way, without limitation, any software, application,
program, data, hardware, equipment, or portions or components thereof, used to
provide customers with Revelations Technology's services. Certain changes to
Revelations Technology's services may affect the operation of customers'
personalized applications and content. Each customer is solely responsible, and
Revelations Technology is not liable, for any and all such personalized
applications and content, except as expressly agreed to by Revelations
Technology.
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Except where Revelations Technology has expressly agreed in
writing to the contrary, customers are solely and entirely responsible, and
Revelations Technology is in NO way responsible, for the management and backup
of all customer data, and all updates, upgrades, and patches to any software
that customers use in connection with Revelations Technology services.
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Revelations Technology makes a reasonable effort to provide
customers with technologies, developments, and innovations (collectively
"Technologies"), part of which may be licensed, or co-branded, from or by,
third party entities. However, Revelations Technology makes NO warranty of any
kind, either express or implied, regarding the quality, accuracy, reliability,
validity, or continued existence of any or all aspects of such Technologies.
Moreover, Revelations Technology specifically disclaims all warranties of
merchantability and and fitness for a particular purpose for such Technologies.
Furthermore, no customer will hold Revelations Technology liable in any way for
the revocation of any license, which has been licensed to Revelations
Technology. The use of the Technologies obtained from or through Revelations
Technology, or any other referred third party, whether directly or indirectly,
is at the sole risk of customers.
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Any mention of non-Revelations Technology products by
Revelations Technology, its employees, or any third party entity related to
Revelations Technology is for information purposes only and does not constitute
an endorsement or recommendation by Revelations Technology. Revelations
Technology disclaims any and all liabilities for any representation or warranty
made by the vendors of such non-Revelations Technology products or services.
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Customers will not, without Revelations Technology's express
written consent, copy, reproduce, republish, or otherwise use any material, in
whole or in part, that is located on Revelations Technology's Web site, and
customers will not use any of Revelations Technology's trademarks, service
marks, copyrighted materials, or other intellectual property without
Revelations Technology's express written consent. Customers will not, in any
way, misrepresent their relationship with Revelations Technology, attempt to
pass themselves off as Revelations Technology, or claim that customers are
Revelations Technology.
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Customers may not assign or delegate their rights or
obligations under the TOU or other agreement for Revelations Technology's
services, either in whole or in part, without the prior written consent of
Revelations Technology.
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Revelations Technology customers must be at least 18 years of
age. Any individual under the age of 18 years ("Minor") must have a parent or
guardian accept the TOU in order for the Minor to become a Revelations
Technology customer. A parent or guardian who accepts the TOU on behalf of a
Minor will be primarily liable for ensuring complete and proper compliance with
the TOU, including the timely and full payment of the charges for Revelations
Technology services, and such primary liability will continue even when the
Minor has attained the age of 18, unless the parent or guardian obtains
Revelations Technology's express written consent to the contrary. Any
acceptance of the TOU or any other agreement for Revelations Technology's
services will be deemed null and void to the extent that Revelations Technology
will not be liable in any way as a result of the Minor's age or legal
incapacity or the Minor's use of Revelations Technology's services.
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The TOU, and any other agreement for Revelations Technology
services, will be governed by and construed in accordance with the laws of the
State of Illinois, USA without reference to its conflicts of laws principles.
Any litigation or arbitration between a customer and Revelations Technology
will take place in Illinois, and the customer will consent to personal
jurisdiction and venue in that jurisdiction. If any provision or portion of the
TOU or other Revelations Technology agreement is found by a court of competent
jurisdiction to be unenforceable for any reason, the remainder of the TOU or
the agreement will continue in full force and effect.
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Revelations Technology will not be liable for delays in its
performance of the TOU or Revelations Technology services caused by
circumstances beyond Revelations Technology's reasonable control, including
acts of God, wars, insurrection, civil commotions, riots, national disasters,
earthquakes, strikes, fires, floods, water damage, explosions, shortages of
labor or materials, labor disputes, transportation problems, accidents,
embargoes, or governmental restrictions (collectively "Force Majeure").
Revelations Technology will make reasonable efforts to reduce to a minimum and
mitigate the effect of any Force Majeure. Notwithstanding anything contained
elsewhere herein, lack of finances will not be considered an event of Force
Majeure nor will any event of Force Majeure suspend any obligation of customers
for the payment of money due.Waiver and AmendmentAny waiver, modification, or
amendment of any provision of the TOU or other agreement for Revelations
Technology services, initiated by a customer, will be effective only if
accepted in writing and signed by an authorized representative of Revelations
Technology.
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Nothing in this Agreement will be construed as creating a
partnership or relationship of employer and employee, principal and agent,
partnership or joint venture between Revelations Technology and its customers.
Each of Revelations Technology and its customers will be deemed an independent
contractor at all times and will have no right or authority to assume or create
any obligation on behalf of the other, except as may be expressly provided
herein.
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Wherever in this TOU the masculine, feminine, or neuter
gender is used, it will be construed as including all genders, and wherever the
singular is used, it will be deemed to include the plural and vice versa, where
the context so requires. The division of the TOU into sections/paragraphs, and
the insertion of headings/captions, are for convenience of reference only and
will not affect the construction or interpretation of the TOU. Any rule of
construction to the effect that any ambiguity is to be resolved against the
drafting party will not be applicable in the construction or interpretation of
the TOU.
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| The TOU, and/or any other specific agreement for Revelations
Technology services, constitutes the complete understanding and agreement
between Revelations Technology and its customers. Except when expressly agreed
to the contrary in signed writing by an authorized representative of
Revelations Technology, the TOU supersedes any other written (including
digitized/computerized) agreement, oral agreement, and/or agreement by conduct.
This TOU, and/or any other specific agreement for Revelations Technology
services is between Revelations Technology and its customers only and will not
confer any rights in any third party except as otherwise expressly provided by
Revelations Technology. |
D. All Revelations Technology Customer Billing Policy
The following Terms of Use constitute Revelations Technology's Billing Policy
and apply to ALL Revelations Technology customers:
All charges are shown in US Dollars. Payments are to be made
in US dollars. Revelations Technology accepts the following types of payment:
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Check or Money Order
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Credit Card (VISA, MasterCard, American Express, Discover)
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Bank WireTransfer
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PayPal
All payments are due on the Account Statement Date. The Account Statement Date
is the monthly anniversary of the date the account was activated. If you
provide Revelations Technology your credit card information, you authorize
Revelations Technology to automatically charge your credit or debit card for
charges that apply to your account. Recurring charges will be posted to your
credit card until such time that you cancel your account in accordance with
Revelations Technology's Billing Policy in the TOU. Charges subsequent to your
initial order will accumulate in your account until such charges exceed $9.95.
Revelations Technology will then automatically charge your credit card on the
next Account Statement Date. You are responsible for directly updating, or
notifying Revelations Technology, of any changes to your credit card
(including, but not limited to card number, expiration date, billing address,
or card status).
Customers not paying by credit card agree to make payment of their balance due
within ten (10) days of the Account Statement Date.
Accounts that are thirty (30) days past due will be automatically suspended.
All past due and unpaid balances are subject to collection. In the event of
collection, you will be liable for costs of collection including attorney's
fees, court costs, and collection agency fees.
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Revelations Technology offers three Billing Cycles (terms)
for hosting charges: Monthly, Quarterly (3 months) and Yearly (12 months). The
Billing Cycle begins on the Plan Activation Date. Resellers are limited to the
monthly Billing Cycle for all of their charges. Non-credit card payment methods
are limited to Annual or Quarterly Billing Cycles.
You may elect to change your Billing Cycle at any time; however, the new
Billing Cycle will only take effect at the time of the next plan renewal.
All additional features added to an account are charged monthly. Additional
items are non-refundable.
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In order to insure uninterrupted service to your website, all
plans will automatically renew at the end of the plan's Billing Cycle. Plan
renewal charges are based on the prevailing rate on the date of renewal
according to the service selected. Plans are renewed for the same billing
cycle. If you wish to cancel your plan before plan renewal, please refer to the
Cancellation section below.
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Revelations Technology does not mail paper invoices or
statements.
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Returned (NSF) Checks
Revelations Technology charges a $25.00 fee for returned (NSF) checks.
Customers that issue an NSF check will be required to submit future payments
with a certified check or money order.
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Credit Card Chargebacks
A $25.00 chargeback fee will be assessed for each credit card chargeback
received by Revelations Technology.
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Bank Wire Payments
Revelations Technology does NOT charge fees for accepting payment via bank
wire, however, international wire transfers may be assessed a $20.00USD
processing fee by an intermediary bank in New York. In addition, your issuing
bank may also charge a fee for sending the wire. Please add these fees to the
amount that you are sending to Revelations Technology or the amount credited to
your account will be less than your intended payment.
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Reactivation
Customers that wish to reactivate a closed account will be assessed a $19.95
reactivation fee. A $99.95 fee will be assessed if Revelations Technology
restores your data files to your reactivated account.
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Hosting Plan Changes
Customers electing to change to a lower priced hosting plan on the same
platform will be charged a $19.95 downgrade fee. There is no upgrade fee for
upgrading to a higher priced plan, however, you will be charged any difference
between the setup fee applicable to your new and former plans.
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Platform Change
Customers that elect to change plans to a different operating system platform
will be charged a $19.95 platform change fee.
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Account Splits and Mergers
Revelations Technology encourages customers to merge hosting plans contained in
two or more accounts into one account. There is no fee for this service.
Customers may also request that Revelations Technology separate one or more
plans contained under one account into separate accounts. The fee for this
service is $19.95 for each new account created and is charged to the new
account. Please direct all requests for these services to:
billing@revtechkc.com.
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Hosting plans will automatically renew until a plan is
cancelled. In order to cancel service, you must contact Revelations
Technology's Customer Service Team, Monday through Friday, 9:00 A.M. to 5:00
P.M. Central Time, at (1-913-908-4589). Revelations Technology's customer
service representatives will assist you with the cancellation process. Please
be aware that there are no pro-rated refunds after the first 30 days of
service. Non-US customers may contact Revelations Technology's Billing Team via
email at billing@revtechkc.com.
Cancellation requests must be received by Revelations Technology a minimum of
thirty (30) days prior to the end of your Billing Cycle for dedicated server
plans and a minimum of ten (10) days prior to the end of your Billing Cycle for
all other plans. Cancellations submitted later than this time may result in
automatic renewal of your hosting plan. Cancellations become effective on the
day processed by Revelations Technology. Revelations Technology is unable to
cancel your account effective for a future date. Revelations Technology will
confirm the cancellation request when it is processed. If you do not receive a
confirmation, please contact Revelations Technology as soon as possible.
Revelations Technology does not monitor, and will not automatically cancel,
plans for problems related to domain name transfers, non-usage, Internic, your
ISP, or any other secondary issues not directly related to Revelations
Technology's services. Cancellation of services does not relieve the customer
from paying any outstanding balance owed on the account. Revelations
Technology, Inc. reserves the right to cancel any account, at any time, without
notice, for any reason Revelations Technology, Inc. considers appropriate.
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Each of Revelations Technology's shared hosting plans carries
a 30-day unconditional money back guarantee. If you are not completely
satisfied with our services or support within the first 30 days, you will be
given a full refund of the fees paid in advance (excluding setup fees) upon
plan cancellation. The following services do not qualify for the 30 Day Money
Back Guarantee: additional items and services; domain name registration;
dedicated servers; items and services ordered through the reseller program;
domain parking plus; and overage fees.
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Refunds are only available in accordance with the 30 Day
Money Back Guarantee. Refunds will be provided in the same payment method of
the original payment. There are no refunds offered or promised after 30 days.
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Revelations Technology has a zero tolerance policy for
chargebacks. Any customer who disputes a credit card payment is subject to a
fine, suspension and account termination at Revelations Technology's
discretion. A charge of $25.00 per chargeback will be assessed to all accounts
that receive a chargeback.
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Revelations Technology's policies and prices are subject to change without
notice. Any price changes become effective in the next billing cycle. |
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